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Dynamic Case Management Digest

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Why Companies Can No Longer Ignore Cloud-Based Solutions

  
  
  
cloud platform productivity

Many companies today are faced with a struggle to deliver effective results, but continue to rely on their dated systems that lack the advancements necessary to be competitive. Modern systems allow for the flexibility employees need. According to a Forrester 2011 report, “We found a clear recognition that older process automation approaches based on traditional mass production concepts no longer fit an era of people-driven processes.”

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Work-Life Balance Is a Big Factor in Employee Retention

  
  
  
byod employee

Keeping your top talent is already tricky in a tough economy. As the job market improves and current or potential employees realize that they have more options, they may look for new opportunities. Companies are thinking up ways to retain their valuable employees and providing work-life balance plays a big role. Numerous surveys show that work-life fit is an important consideration for professionals. As more people turn to healthier lifestyle they understand the significance of managing stress and spending time with family, friends and hobbies.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

The Nature Of Knowledge Work

  
  
  
peter drucker DCM

Do you rely more on your mind than physical labor in daily work activities?  If so then you can be classified as a knowledge worker and as a knowledge worker, you have a level of expectation from your employer as well as they have expectations from you.  This expectation has changed dramatically over the last few years thanks largely to the proliferation of social media and other forms of collaboration technologies.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Eccentex Takes the Silver for Best PaaS

  
  
  

Eccentex is proud to announce we have been recognized by Network Products Guide as the Silver Award Winner for Best Platform-as-a-Service (PaaS) in the 8th Annual 2013 Hot Companies and Best Products Awards. Network Products Guide is the industry’s leading technology research and advisory guide, and we are thrilled that the Eccentex AppBase 4.5 solution has been recognized by such a prestigious publication.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Eccentex Named Silver Winner in 8th Annual 2013 Hot Companies and Best Products Awards for Best Platform-as-a-Service (PaaS)

  
  
  
Eccentex Silver Winner AppBaseHere at Eccentex, we are happy to announce that Network Products Guide, the industry's leading technology research and advisory guide, has named AppBase 4.5 a Silver winner for Best Platform-as-a-Service in the 8th Annual 2013 Hot Companies and Best Products Awards. Judging was based on industry and peer recognition from Network Products Guide. Winners from all over the world were honored in Las Vegas on Tuesday, May 7, 2013 during the 8th annual dinner and presentations.

As you may already know, Eccentex’s AppBase 4.5 utilizes industry-leading graphical tools and APIs; it helps organizations create DCM (Dynamic Case Management) applications five times faster than existing solutions on the market. This gives knowledge workers the tools they need to manage incidents, claims, investigations and customer complaints across a range of industries. With this unique DCM platform, knowledge workers can execute applications in record time to generate greater customer satisfaction, as well as improved productivity and job satisfaction.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

3 Tips for Integrating Your Mobile Workforce

  
  
  
Remote Knowledge Workers

Companies continue to move toward having more remote employees. Some companies are even built around having a remote work force. Allowing greater flexibility is also a valuable benefit for attracting and keeping highly skilled professionals. As more people work on the go and teams become more globally dispersed, it's important to keep everyone integrated to make sure productivity doesn't suffer. Here are a few tips for making sure your mobile workers are well integrated with the company:

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

You Want Me To Work From Where?

  
  
  
work from homeKnowledge workers are not process management oriented, which is why the Business Process Management paradigm is rapidly fading.  For millennials, productivity is people-oriented. Communication, collaboration and knowledge sharing company-wide provide the best results. Knowledge flowing in multiple directions, across the board, not just among management is the most effective way to achieve a collaborative environment. The platform is set for the future, today’s Internet is being used as a global information sharing tool, enabling communication to be done in real-time, mobile and making globalization a reality.

According to a recent Gartner study, by 2013 40 percent of knowledge workers will remove their desk phones and won’t work from a cubicle or office. Instead these workers will work from their current location via tablets and smartphones. We have come a long way since distant communication in the workplace and information sharing took much time. Enterprise software developers are spending copious amounts of time and money in an effort to determine what businesses need to do with their software to monetize and benefit from these predictions.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Is Your Company Empowering Knowledge Workers?

  
  
  
Empowered Employee

Business today is all about empowering your workforce. It has been proven that a happy employee is a productive employee. Obtaining a happy workforce starts with the environment and providing the resources employees want to use, which are convenient and effective modern work tools. Whether from inside the office or outside, the tools employees are using shouldn’t change, and don’t need to change, when using advanced cloud-based solutions.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

7 Fraud Prevention Tips for Businesses

  
  
  
Fraud Prevention DCM

Businesses must take the precautions necessary to protect their assets from fraud. It is more prevalent than anyone expects and can strike at any time. Organizations around the world lose an estimated five percent of their annual revenues to fraud, according to a survey of fraud experts conducted by the Association of Certified Fraud Examiners (ACFE).

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Knowledge Workers Want to Make Their Own Paths

  
  
  
Knowledge Path

As a knowledge worker, who spends a lot of time in front of a screen, I deeply understand the benefits of disconnecting and escaping into nature. Yet, my mind wanders over to work fairly often and the cloud is always with me on the smartphone. Getting away from the screen always feels great and helps recharge. Interestingly, my best ideas arise when I'm outside surrounded by green.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

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