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Dynamic Case Management Digest

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Case Management? What Is a Case?

  
  
  
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Cloud computing-based applications have made case management a lot easier to handle. Knowledge workers are more productive and have much greater freedom to work the way they want with dynamic case management (DCM). You might already be aware of this business improvement but may not yet understand how it applies to and can help your company. Let's review what a case may be.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Dynamic Case Management for Knowledge Workers

  
  
  
dynamic case management

Knowledge workers coordinate tasks, processes and services to achieve a positive outcome. They require a large degree of flexibility and adaptability to process cases. Dynamic Case Management (DCM) solutions make the lives and work of knowledge workers simpler by giving them the right tools to handle knowledge-intensive processes. DCM cases generally fall into one of the three categories: incident, investigative or service request.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

You Might Want to Clarify Your Data Sharing Policies

  
  
  
cloud security

Information sharing offers several benefits to various stakeholders who might be interested in the data e.g. for the public. It gives them access to information that is helpful to them in various ways, leads to research with social value and of high quality and ensures that the public is protected through compliance with various rules, regulations and codes. Data sharing however requires management and making sure that the various tradeoffs are clearly understood.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

BYOD for Contract Knowledge Workers

  
  
  
Find out how to empower knowledge workers.

One thing you absolutely cannot do is treat contract workers like everyone else. Tying contract workers to policy will be construed as an employment agreement, something you cannot afford to do. Contract workers value their independence, and you must do so, too, or risk being held to compliance regulations for treating them as another employee.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Knowledge Work Continues to Move Off-Site

  
  
  
telework

The advent of technology has caused a dramatic change in today's business environment. Thanks to sophisticated communication networks, workers can complete their job responsibilities and interface with their teammates without actually being present in an office. As remote workers become more prevalent in the workforce, companies must be doing everything that they can to understand and adapt to this change.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

BYOD Management for Knowledge Workers

  
  
  
byod knowledge work

Two facts are clear: BYOD (Bring Your Own Device) is something that is here to stay and it can help your company on both, a productivity and a recruiting level. Since it is something that your business is or will soon start implementing, it is important that you understand how to properly manage it. To that end, I'll explain how to best manage your company's BYOD program.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

The Shifting Concept of Work - Knowledge Work

  
  
  
knowledge worker

The concept of work is gradually changing in the 21st century thanks to the growth of the knowledge economy. The first use of this phrase appeared in the final decade of the last century as computers and internet started to become as ubiquitous as television or radio. At first, the definition of knowledge economy was wide and vague and thrown around as casually as "information superhighway." But now, many years into this new era the definition is starting to be fine-tuned to describe the arena and lifestyle of the knowledge worker. 

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

BYOD is Here to Stay. Now What?

  
  
  
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Many businesses are turning to the trend of Bring Your Own Device (BYOD) when it comes to employee technology. BYOD is most commonly associated with smartphones but also includes tablets, laptops and USB drives.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Retain Your Best Talent with Giving Them Work-Life Balance

  
  
  
work life balance

The employees within your company will make or break your success.  This means it is important to attract and retain talented individuals.  You can have the best business model in the world, yet if you do not have the right knowledge workers to execute your plan, your business is not going to be successful.  Having and emphasizing a work-life balance in your company can help not only attract the best employees, but also keep them.

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

Do You Play at Work?

  
  
  
play at work

Without a moment to spare, someone finally challenged the ludicrous notion that you can't play where you work. As the old adage says, all work and no play makes Jack a dull boy. While most people believe in having fun or kicking back after they get off work, there is a growing number of corporations that have instituted a more playful work environment. With implications of boosted morale, increased knowledge worker productivity, and improved quality of work, more and more businesses are playing it differently. 

Rapidly build and deploy Dynamic Case Management Applications in the Cloud with AppBase, Eccentex's Platform-as-a-Service. Visit www.eccentex.com to learn how to increase business agility, improve productivity, optimize case outcomes, and reduce risk with a cloud platform.

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